Subscription & Purchase Option Cancellation Policy
Effective Date: June 2026
At PROPeptides, we offer convenient subscription and recurring purchase options to help ensure uninterrupted access to your selected products and wellness programs. By enrolling in a subscription or recurring purchase option, you agree to the terms outlined below.
Subscription Enrollment
When you select a subscription, membership, auto-ship, or recurring purchase option, you authorize PROPeptides to automatically charge your selected payment method at the frequency chosen during checkout.
Subscription details, billing frequency, and pricing are displayed before purchase and can be reviewed within your customer account.
Cancellation Policy
You may cancel your subscription at any time through your customer account portal or by contacting our support team.
To avoid being charged for your next subscription order, cancellations must be submitted at least 48 hours prior to your next scheduled billing date.
Cancellation requests received after an order has been processed, billed, or entered fulfillment will apply to future subscription renewals and will not prevent shipment of the current order.
Pausing or Modifying Subscriptions
Customers may have the ability to:
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Pause a subscription
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Skip a shipment
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Change delivery frequency
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Update product selections
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Update shipping information
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Update payment information
These changes must be made before the upcoming billing date to take effect for the next order.
Subscription Refunds
Because subscription products are processed and prepared immediately upon billing, subscription charges are generally non-refundable once payment has been successfully processed.
Refunds may be considered only in cases of:
Approved refunds will be processed to the original payment method.
Failed Payments
If a recurring payment cannot be processed:
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Your subscription may be temporarily paused.
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We may attempt to reprocess payment.
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Future shipments may be delayed until payment information is updated.
PROPeptides reserves the right to cancel subscriptions with repeated failed payment attempts.
Provider Oversight Programs
Certain subscription offerings may include provider consultations, wellness reviews, educational services, or clinical oversight.
Any professional services already rendered as part of a subscription program are non-refundable once completed.
Cancellation of a subscription does not entitle the customer to reimbursement for previously completed services.
Promotional Pricing
Subscription pricing, discounts, free shipping offers, membership benefits, and promotional incentives may be modified or discontinued at any time.
Changes will not affect previously processed orders but may apply to future subscription renewals.
Account Responsibility
Customers are responsible for maintaining accurate:
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Billing information
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Shipping information
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Contact information
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Payment methods
PROPeptides is not responsible for delays, missed deliveries, or additional charges resulting from inaccurate account information.
How to Cancel
Subscriptions may be canceled through the customer account portal or by contacting:
PROPeptides Customer Support
Email: Admin@ProPeptides.com
Website: PROPeptides.com
Please include your name, email address, and order information when requesting assistance.
Policy Updates
PROPeptides reserves the right to modify this Subscription & Purchase Option Cancellation Policy at any time. Updated versions will be posted on this page and become effective immediately upon publication.
By enrolling in a subscription, membership, auto-ship program, or recurring purchase option, you acknowledge that you have read, understood, and agreed to this Subscription & Purchase Option Cancellation Policy.
