PROPeptides Shipping Policy
Effective Date: June 2026
At PROPeptides, we strive to process and ship all orders quickly, securely, and in accordance with industry best practices for product handling and quality assurance.
Order Processing
Most orders are processed within 1–3 business days after payment has been received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume, promotions, holidays, or severe weather events, processing times may be extended.
Shipping Methods
PROPeptides offers shipping through major U.S. carriers, including:
Available shipping options and rates are displayed at checkout.
Shipping times are estimates provided by the carrier and are not guaranteed by PROPeptides.
Temperature-Sensitive Products
Certain products may require specialized packaging to help maintain product quality during transit.
While we take reasonable precautions when packaging temperature-sensitive products, customers are responsible for promptly retrieving delivered packages and storing products according to the recommended storage instructions upon receipt.
PROPeptides is not responsible for product degradation resulting from packages left unattended after delivery.
Shipping Rates
Shipping charges are calculated at checkout based on:
- Shipping destination
- Package weight
- Selected shipping method
Promotional free shipping offers may be available on qualifying orders and are subject to change without notice.
Tracking Information
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Tracking updates are provided directly by the shipping carrier and may take up to 24 hours to appear after shipment.
Delivery Delays
PROPeptides is not responsible for carrier delays caused by:
- Weather conditions
- Natural disasters
- Carrier service disruptions
- Incorrect shipping information provided by the customer
- Events beyond our reasonable control
Delivery estimates are provided by the carrier and should not be considered guaranteed delivery dates.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate and complete at the time of purchase.
PROPeptides is not responsible for delays, losses, or additional shipping charges resulting from incorrect addresses provided during checkout.
If a package is returned due to an incorrect address, the customer may be responsible for any additional shipping costs required to reship the order.
Lost, Stolen, or Missing Packages
Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
PROPeptides is not responsible for packages that are lost, stolen, or missing after confirmed delivery.
Customers are encouraged to:
- Monitor tracking information closely
- Ship to a secure location
- Contact the carrier directly regarding delivery issues
If a package is lost during transit, our team will assist in filing a carrier claim when appropriate.
Shipping Restrictions
PROPeptides reserves the right to limit or refuse shipment to certain locations when required by law, carrier restrictions, product availability, or company policy.
Customers are responsible for ensuring compliance with any applicable local laws or regulations regarding products purchased through our website.
Damaged Shipments
If your order arrives damaged, please contact our support team within 7 days of delivery and provide:
- Your order number
- Photos of the shipping box
- Photos of the damaged product(s)
We will review the claim and work to resolve the issue as quickly as possible.
Contact Information
For shipping-related questions, please contact:
PROPeptides Customer Support
Email: Admin@ProPeptides.com
Website: PROPeptides.com
PROPeptides reserves the right to update this Shipping Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.
